Privacy And Policy

Privacy Policy

Last Updated: August 9, 2026

At GoCartly, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your personal information.

By using GoCartly, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect certain information to provide our products and services.

Information You Provide

When you place an order, contact us, subscribe to our emails, or otherwise interact with our store, we may collect information such as:

Full name

Billing and shipping address

Email address

Phone number

Order and purchase information

Payment and transaction information

Information you provide when contacting customer support

Any other information you voluntarily provide to us

Payment information may be processed securely by our payment providers. We do not need to store your full payment card details ourselves to process your order.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Pages viewed

Products viewed

Referring website

Approximate location

Website interaction and usage information

This information helps us understand how visitors use our website and improve the shopping experience.

How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders

Process payments

Deliver products to you

Send order confirmations and shipping updates

Provide customer support

Respond to questions and requests

Improve our website, products, and services

Personalize your shopping experience

Detect and prevent fraud or unauthorized activity

Maintain the security of our website

Analyze website traffic and customer behavior

Send promotional communications when you have agreed to receive them

Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and as permitted by applicable law.

Cookies and Similar Technologies

GoCartly and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

Keep products in your shopping cart

Remember your preferences

Understand how visitors use our website

Measure website performance

Improve our services

Provide relevant advertising and marketing where applicable

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some features of the website.

How We Share Your Information

We do not sell your personal information simply for the purpose of selling it.

We may share information with trusted service providers when necessary to operate our business and provide our services.

These may include:

Shopify and Shopify-related services

Payment processors

Shipping and delivery providers

Order fulfillment providers

Website and technology providers

Analytics providers

Marketing and advertising platforms

Customer support services

Fraud prevention and security providers

These providers may only receive information necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud, or protect the safety of our customers and others.

Shopify notes that merchants commonly use third-party apps, payment gateways, sales channels, and other services, and those services may have their own privacy practices.

Payment Information

Payments made through our website may be processed through secure third-party payment providers.

Your payment information is handled according to the applicable payment provider's privacy and security practices.

GoCartly does not intentionally collect or store your complete payment card number or security code through ordinary customer-service communications.

Order and Shipping Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may include sharing necessary information such as your name, shipping address, phone number, email address, and order details with shipping, fulfillment, and delivery providers.

Marketing CommunicationsIf you subscribe to our marketing communications, we may send you information about:

New products

Special offers

Promotions

Discounts

Store updates

Other information we believe may be relevant to you

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

Third-Party Links

Our website may contain links to third-party websites, applications, or services.

GoCartly is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions

Provide our services

Maintain business and transaction records

Resolve disputes

Prevent fraud

Comply with legal and regulatory obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of certain personal information

Request information about how your personal information is used

Withdraw consent where processing is based on consent

Opt out of certain marketing communications

Exercise other privacy rights available under applicable law

To make a privacy request, contact us using the information below.

Some rights may be subject to legal limitations or exceptions.

Children's Privacy

GoCartly is not intended to knowingly collect personal information directly from children who are not legally permitted to provide such information.

If you believe a child has provided us with personal information without appropriate consent, please contact us so we can review and take appropriate action.

International Visitors

If you access GoCartly from a country different from the country where our business operates, your information may be processed in other countries where our service providers operate.

Data protection laws may differ between countries.

Where required by applicable law, we will take appropriate measures regarding the transfer and processing of personal information.