Shipping Policy

Last Updated: August 9, 2026

At GoCartly, we work to make your shopping experience simple from checkout to delivery. This Shipping Policy explains how orders are processed, shipped, and delivered.

 Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days] for order processing before your package is shipped.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Destinations

We currently ship to the locations available during checkout.

Available shipping destinations may vary depending on the product, shipping provider, and delivery address.

If your location is not available at checkout, please contact us before placing your order.

Shipping Times

Estimated delivery times are provided at checkout or in your shipping confirmation.

Delivery times may vary depending on:

Destination

Shipping method

Carrier delays

Weather conditions

Holidays

Customs processing

Incorrect or incomplete delivery information

Other circumstances outside our control

Delivery estimates are not guaranteed unless specifically stated otherwise.

 Shipping Costs

Shipping charges are calculated and displayed during checkout based on the applicable delivery method and destination.

We offer free shipping on all orders

Only keep this statement if the offer is actually active and applies to the products and locations being advertised.

 Tracking Your Order

When tracking is available, you will receive tracking information after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

If your tracking information has not updated for an extended period, please contact us.

 Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply where permitted.

Please contact us as soon as possible if you realize that your shipping information is incorrect.

 Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside GoCartly's control.

If your package appears to be lost or significantly delayed, please contact us so we can help investigate the shipment.

GoCartly is not responsible for packages confirmed as delivered but subsequently lost or stolen after delivery.

International Orders and Customs

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.

Where applicable, these charges may be the responsibility of the customer.

Customs processing may also cause delivery delays that are outside our control.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

We recommend taking photographs of the package and product before disposing of any packaging.

For damaged, defective, or incorrect products, please also review our Refund & Return Policy.

 Contact Us

If you have questions about shipping or your order, please contact us:

GoCartly
Website: https://gocartly.store/
Email: Smaylyshallc@gmail.com
Phone:+1 (404) 409-6787